Currently we ship to US including Hawaii and Alaska.
We can ship to the 50 states (US), Canada, Mexico, UK, France, Argentina, Australia, Brazil, China, Denmark, Germany, Greece, Guatemala, Hong Kong, Indonesia, Ireland, Italy, Japan, Monaco, Philippines, Russia, Singapore, South Korea, Spain, Taiwan, Thailand, United Kingdom, Vietnam (26 countries). But, International Shipping only ship when you purchase over $50
Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
Standard FedEx, UPS ground is a flat rate of $5 for orders under $30. When you purchase over $30, the shipping is free.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Product & Return
We accept returns or exchanges of unopened, unused product within 14 days of purchase. Please provide the receipt or invoice of the product purchased directly from IPO Cosmetics UK (Decatar Ltd.) by post or email through the appropriate address listed in our contact page. In addition, if the product is damaged or an item is missing, a picture of the product at the time of delivery must be provided.
We’re sorry but shipping fees are non-refundable.
If your package was damaged during shipment, save the box and merchandise and notify us at firstname.lastname@example.org
Our minimum to receive free shipping is £30!
You can contact us through our contact page or email us via email@example.com ! We will be happy to assist you.